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Script Category : ASP
Script Sub Category : Customer Support
Lets users submit Help Desk tickets and allows the Help Desk to work the tickets. Features: 4 different request forms that your employees can fill out; Close, update, print and email requests; Search and sort requests a variety of ways; Export reports to Excel; Reports that your Help Desk specialist can view for all open and closed requests; Add request to the Knowledge Base or add new Knowledge Base entry's.; Update the main page notices to keep communications alive; Management tools such as Asset inventory, Software Inventory and IP inventory.
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